SERVICES
AI
As part of our digital innovation suite, GRANITE now offers a fully integrated AI Assistant—developed in partnership with Perpetual AI. This conversational tool helps your website visitors get answers instantly, in natural language, and in over 100 languages.
What Our AI Assistant Does
- Answers customer questions in real-time
- Matches user queries to your products or services
- Multi-platform deployment – works across your website, apps and social media
- Available 24/7 in over 100 languages
- Fully branded to match your tone of voice and identity
- Not your typical chatbot – engages customers in natural, meaningful conversations that drive action, gather insights, and deliver real value beyond scripted replies.
Why Use It
- Capture attention instantly with natural, human-like conversations the moment a visitor lands on your website
- Improve customer experience with faster answers and always-on support, reducing pressure on internal teams
- Increase conversion rates by guiding users clearly from query to action
- Drive measurable ROI — through cost savings and increased leads
- Customer AI Analytics – Unlock deep business intelligence by analysing and categorising live conversations, revealing what potential customers are thinking, spotting peak demand trends, and uncovering hidden opportunities to boost conversions
